Question 1

How do I get started?

Accepted Answer

Getting started is easy. Simply contact us via our contact form or email us at info@kmpartners.com.au, letting us know what assistance you require. Whether you need help with a Tax Return, bookkeeping, BAS lodgements, business setup, or general tax advice, our team will review your enquiry and respond as soon as possible. Once we understand your circumstances, we will guide you through the next steps and advise what information is required to assist you.

Question 2

Do I need to visit your office?

Accepted Answer

No. Most of our clients work with us remotely. Documents can be securely uploaded online, and consultations can be conducted by phone or video call, making the process quick and convenient no matter where you are located in Australia.

Question 3

Do I need to book an appointment before engaging your services?

Accepted Answer

Not necessarily. Unlike many firms, we don't require an initial consultation before getting started. In most cases, you can simply contact us, tell us what assistance you need, and we'll get straight to work.We generally prefer online communication, as it allows us to provide efficient support regardless of where you are located in Australia. Most matters can be managed via email, phone, without the need for a face-to-face meeting.That said, if you would like to have an initial call with Kalina to discuss your circumstances, ask questions, or better understand the process, we're more than happy to arrange one.Simply contact us via our contact form or email, and we'll organise everything for you.

Question 4

Do you work with sole traders and small businesses?

Accepted Answer

Yes. We work with sole traders, contractors, startups, and established businesses across a range of industries. Our services are tailored to suit the needs and stage of each business.

Question 5

Do you work with clients outside Queensland?

Accepted Answer

Yes. While KM Partners is based in Queensland, we provide accounting and taxation services to clients across Australia. We work with individuals and businesses in New South Wales, Victoria, Western Australia, South Australia and Tasmania through secure online systems, phone consultations and email support.

Question 6

Can you help if the ATO contacts me?

Accepted Answer

Yes. If you receive a letter, notice, or request from the ATO, we can review the correspondence, explain what it means, and assist with responding appropriately.

Question 7

Do you offer services in Polish?

Accepted Answer

Yes. We proudly assist clients in both Polish and English. Our bilingual team can explain taxation, accounting, and business matters in your preferred language, helping you feel confident and informed throughout the process.

Question 8

How much do your services cost?

Accepted Answer

We will be happy to provide our pricing schedule for the services relevant to your needs, whether it's a Tax Return, bookkeeping, BAS lodgements, business registrations, accounting services, or ongoing business support. This allows you to understand the scope of work and associated costs before proceeding.

Frequently asked questions